Welcome to the Gourmet Cookie Shop Toronto.
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FAQ

Are you a nut free facility?

No we are not a nut free facility.

Do you have a storefront?

Not at this time.

When will my products arrive?

We make every product to order, and we want you to receive it as fresh as possible.

How long do the cookies stay fresh?

Our cookies stay fresh for up to 5 days, sealed and wrapped.

Is it safe to use my credit card online?

We never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, you will notice a blue bar at the top of the browser window and an unbroken key or lock icon at the bottom left corner of the window.

Which credit cards are accepted?

We accept Visa, Mastercard, Discover and American Express

Can I cancel an order?

If your cookies have not been baked, we can easily cancel it. Please let us know A.S.A.P. if you change your mind to find out if a refund can be issued at 416 930 1228.

Still Need Help?

Please feel free to contact our customer service department via email at info@cookiescoop.ca or by phone at 416.930.1228 OR if you have an idea for a new product or would like to make a suggestion to improve our service, please email info@cookiescoop.ca.

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Our address is 76 Densley Avenue. Toronto, but the entrance is on Sheffield Ave / N/W corner of the building See map